2ND BRICK REFUND POLICY
24 hours to change your mind.
Every set is made to order from new LEGO pieces. This policy covers set and kit orders, including invoiced orders. Updated November 11, 2026.
Within 24 hours of ordering
You can cancel for a full refund. Email hello@2ndbrick.com with your order ID within 24 hours of paying, and we’ll refund the full amount to your original payment method.
After 24 hours
We don’t offer refunds or cancellations. That’s when we order the LEGO pieces for your custom set, and LEGO doesn’t accept returns.
Other questions
For missing parts or delivery questions, contact support with your order ID. See also our terms of use. This policy does not limit rights you have under applicable consumer law.